Carpet & Floors Market Testimonials and Reviews

We have used Ray for many years at Carpet & Floors Market in three different homes we have lived in and two rentals we also own. The owner is the nicest guy you could ever meet and he has an excellent staff. The installers were great and suggested changes we had not thought of. I am very particular and recommend them to all our friends. Ray took the time to guide us into a decision we are very happy with.

I live in Virginia and this store is in Maryland, so it is pretty incredible that after all is said and done, I’m still giving a 5-star review, but I am! This is a Mohawk Colorcenter Elite Retail Store, so they were the only store to have--at the time of our need--samples of the new Air-O flooring; hence, the long drive to Maryland. Without going into all the details, there was a lot of back and forth due to changing circumstances and desires, but this store kept coming through for us, time and time again. A BIG “Thank you!” goes to Ray and Patrick in sales and Alex in installation. We now have some pretty awesome flooring!

From the beginning of doing business with Carpet & Floors Market to the completion of installing the flooring in our basement was nothing but perfection. The work done was exemplary! And, their warranty on the products/labor is great! They were very patient (not pushy) throughout the entire process and especially with us in working with our insurance company, too! We highly recommend Carpet & Floors Market and will definitely do business with them again in the near future for other flooring needs. Thanks!

Just bought beautiful carpeting from Ray. He was very knowledgeable and very kind, treated us with utmost respect. The carpet installers were wonderful too.

What an outstanding job! Everyone from management to installers where amazing. Very courtious, on time and let us know about the progress. I would definitely recommend this company to friends and family. By the way, my floors look beautiful!

We met Kevin at a home show. His friendly positive personality made me want to do business with them. Quick responses and assurances helped make it a positive experience. I went from talking about just tiling the kitchen to carpeting the whole house, tile in the kitchen bath and laundry, granite counters and a backsplash. I couldn't believe how courteous and expedient everyone, carpet installers,tile installers and the plumber was. Kevin helped with choices and they look great! No matter how many phone calls Kevin kept saying we just want you to be happy and we are! Super Job!

I went in with tons of questions and problems. The sales manager with very helpful me pick the right floor. Even after an hour of questions he made me at ease at installing it myself and the product came in fast. I will buying all my floor products here in the future. Couldn't ask for a better company or staff. P.S. LVT Flooring is wonderful. I got one that is made to look like hand scraped wood. I hate vinyl and laminate but this is on a whole other level.

This was a first class job from beginning to end. Ray and his installation teams were great to work with. His knowledge and expertise guided us through the material selection process. We were able to get the quality we wanted at a competitive price. The installation teams were prompt and highly skilled.

There were a lot more reviews for them than the other companies. The sales person that worked with them was very professional and had the time to go through the different items. Carpet and Floors will give you a good deal. In the area they seem to know what people want and they don't overly try to sell you on items you may or may not want. And they just try to take the time with you to make sure you are happy.

I had old carpet removed in my living room, dining room, den, master bedroom and a short hallway and old ceramic tile removed from my entry. New carpet was installed in my master and hardwood was installed everywhere else. They were prompt and professional every step of the way. The price was a bit higher than i would have liked, but i was worth every penny.